If you do not receive an error, move this file to the Trash and forget about the error. In the User Templates folder find Normal.dotm file.Open Application Support folder > Microsoft folder > Office folder > User Templates folder.The path for (Lion) or above users: Go > click Option key on keyboard > click Library. However, if you received an error, follow these steps: If you still do not receive an error, drag the other file from the desktop to the Trash. If the error is gone, close the program and drag one of the files to the default location. Now you have to open the Word and check if you see the error. If you have Service Pack 2 installed, you should access Application Support > Microsoft > Microsoft. If you cannot see the file, in the Preferences look up for Microsoft folder. OS X 10.7 (Lion) or above versions users should click GO > hold down the Option key on keyboard > click Library option. Go to this location: Go > Home > Library.
Thus, if you have enabled specific keyboard shortcuts, you will need to set them again.
#Troubleshooting microsoft word for mac for mac#
However, before you start following the guidelines, we have to warn you that resetting Word for Mac preferences leads to custom settings removal. Therefore, you have to reset them in order to solve the problem.
One of the main reasons why the error occurs is corrupted Word preferences. Methods that help to get rid of “Microsoft Word has encountered a problem and needs to close” error There are several methods that can help to fix “Microsoft Word has encountered a problem and needs to close” error on Mac. Other programs running in the background prevents Word for Mac working properly.However, the issue cannot be solved so easily if the sources of the problem are: Sometimes the error is gone once users open the document again. Microsoft Word has encountered a problem and needs to close. Due to the error message, users are unable to use Word for Mac program. The “Microsoft Word has encountered a problem and needs to close” error most likely to occur on Mac 2011 and Mac 2008 versions when a user tries to open needed document. To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 Mac Washing Machine X9.
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